The main gate is always supervised by a security agent and resort access is actively monitored.4. Dear Echst,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. There weren't enough bikes for everyone, so Ricardo went to the resort next door to get more, so nobody would miss out. With a private beach, 2 beach bars, and sun loungers, this hotel is the perfect place to soak up some sun. This is not a paid post nor was our stay hosted, endorsed, or sponsored by the resort brand. This website uses cookies so that we can provide you with the best user experience possible. Playa Mujeres, Costa Mujeres . Slushy drinks are better with straws! He wrote on TripAdvisor: "Had the most terrifying experience of my life. Dreams Playa Mujeres features 65,000 square feet of inviting swimming pools, an on-site water park, live entertainment, world-class golf greens, soothing spas, oversized luxurious suites, and an incredible interactive Dolphin Habitat. There are 8 different guest buildings containing a total of 502 suites. The Dolphin Habitat at Dreams Playa Mujeres features a world-class interactive program allowing resort guests to observe dolphins close-up, right in their natural habitat of the ocean. We were on the beach the day of the shooting and it was absolutely terrifying. When I watch the local news (I live in Houston), I see at least one or two shootings every day. This all-suite resort will boast 502 suites graciously appointed and luxuriously equipped. Excellent amenities include furnished terraces -- some with sea views -- and two-person whirlpools either outdoors or inside, as well as flat-screen TVs, AC, minibars, Nespresso machines, MP3 docking stations, laptop-sized safes, and electronic tablets to order room service and make reservations. The security at Secrets had the people contained. More often than not, adults make up the former category,, Cancun might have a bit of a reputation as a party-centric beach bonanza popular with young adults, but sometimes, visitors just want to get away from it all. Open daily from 10 a.m. 6 p.m. Lazy river (exclusive to Preferred Club guests), Cooking and cocktail classes including wine and tequila tastings, Preferred Club suites in premium locations, Complimentary newspaper in-suite every day (English or Spanish), Access to exclusive dining option for daily la carte breakfast inMarisrestaurant and in Oceanarestaurant, Preferred Clubsuites in premium locations, Access to the Lazy River at the Preferred Club Villa section. The most expensive day is usually Wednesday. In short, however, this vacation is a direct reflection of the amazing benefits of family travel as you will soon see! I was at the beach until 5 minutes before the shooting with my young son and i heard gunfire and i got my son to my wife and ran down to the beach to help. Some of our favorite amenities at Dreams Playa Mujeres include: The Dreams Playa Mujeres beach is gorgeous and well-tended to. My next email is going to be to Unlimited Vacation Club with my attorney to try and get my money back because of the way these resorts are run. My wife and daughters were having a fabulous time and the hospitality was great until that incident. Gluten-free offerings are made and prepared separately, and are never put out in the general buffet area to risk cross-contamination. Yes, Dreams Playa Mujeres Golf & Spa Resort has a pool onsite. We returned later figuring we'd never see them again, but the hostess was saving them for us. The traits that we look for in a tropical vacation destination are warm temperatures, a nice beach, and plenty of kids activities. Raf Contessa, 48, who is on holiday with his wife, 46, and two children, aged 8 and 11, said the attack sparked mass panic on the popular beach. For those looking to do more than swim or sunbathe, kids and adults alike can utilize the daily activities organized by an animation team, as well as the sports and water-based facilities such as beach volleyball. Though their vehicles are not the cleanliest, it was nice having a representative desk in the resort lobby for booking and verifying rides in person. People need to know this is going on so they can make their own decisions about travel. the tortilla chips. If we wanted a portable copy of the schedule, we had to walk to the front desk each morning and ask them to print us a copy. If you go keep your head on a swivel We just got back, and am sick to my stomach at how sour our trip was. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Retreat to your well-appointed suite with a private balcony or terrace. Things you buy may earn us a commission. There are the ones who actually laze in the river, simply floating along in an inner tube. Pets allowed on request. Maybe 9 or 10 round in total. Dreams Playa Mujeres provides the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting memories. Low Season Dreams Playa Mujeres Golf & Spa Resort Share. Teens will enjoy the Core Zone Teens Club with an arcade, kayak tours, air hockey, and more. If you buy something through our links, Oyster may earn an affiliate commission. Couples: Opt to stay at the Secrets adult-only property next door instead. My family of 5 were on the beach cabanas apart of the Preferred club. Does anybody know of any violent incidents further down towards Beloved? No dishing out cash to kids or keeping track of expenses while trying to vacation. She also gave us the instructions that upon arrival to any restaurant, including the buffet, the gluten-free guest was to meet with the kitchen manager. The dress code is casual elegance, so no flip flops or shorts in here. Yes, there were! Some are swim-out or have private pools. Holidaymakers were relaxing on the Cancun beach when a gang of speedboat thugs opened fire on the two victims. The main gate is always supervised by a security agent and resort access is actively monitored.4. Patterned floor tiling in restaurants, rock walls, and woven elements add stylish elements. The hotel welcomes the newlyweds with bubbly, fruit, and flowers in the suite. Another bonus is that there are plenty of comfortable lounge chairs, some with tables and umbrellas. Classes: Caribbean dance and Spanish. Ive never been shot at before, so it was traumatizing for me and my family. The vendor and a lifeguard were rushed to hospital after the drive-by shooting outside the five-star Riu Dunamar resort in Playa Mujeres, just north of Cancun. Service was subpar, even tipping service was still poor, so we stopped tipping. Also on the downside, there's really no restaurants, bars, or shops outside of the hotel in walking distance. I would recommend that your family considers Dreams as your next family vacation destination just as I would recommend it to my own family and friends. The clubs activities are all about the surrounding nature, science, and exploration, including treasure hunts, sandcastle contests, and a theater. The time spent walking from building to building was minimal yet the close proximity of things never left the resort feeling crowded. Mediocre food quality and choices. Email us [email protected] call 0207 782 4368. Dreams Playa Mujeres Golf & Spa Resort. It's sad to read such negative reviews maybe their stays had bad service but allof that must be fixed by now. Dividable into three sections, the ballroom hosts differently sized meeting rooms for around 100 people each. Archery. Click the following image to get your FREE family vacation packing list that is both customizable and printable! Victor in the buffet was very attentive- we made it a point to eat breakfast in his section each day. Zoom in to see updated info. I was hoping the shootings were a thing of the past. Not what youre looking for? The Preffered Club at Dreams Playa Mujeres, 24-hr Room Service* (Temporarily available with limited hours.). We will be finding a new resort and adults only moving forward. Spanning nearly 16,000 sq. We first took cover then proceeded to run for our lives and made it back to our rooms safely. I dont understand. All the negative reviews from as far back as a year say the same thing We booked a junior suite ocean view preferred but were interested in upgrading to a master suite What is happening with the security in Mexico? Share this page. Link. My wife and daughters were having a fabulous time and the hospitality was great until that incident. Even the massive deployment of federal police and troops have done little to slow things down. But I don't want to be hit by a stray bullet, either. All-inclusive rates cover 10 dining and drinking options with French, Japanese, and Mexican fare and top-shelf liquor. This stay has listed several different cleanliness practices. Prices are not fixed and may vary with time. Not once did I see a stumbling drunk or hear inappropriate languageit was very family-friendly in that way. This got to be very late for our group. Enjoy an upgraded suite, access to an exclusive lounge, special concierge service and other enhanced amenities. Dear samkristy4,Thank you very much for taking the time on writing your review, many thanks for providing your very cordial and nice comments regarding your recent stay at Dreams Playa Mujeres Golf & Spa Resort. If youre after a cheap room at Dreams Playa Mujeres Golf & Spa Resort, then you should consider staying during the low season. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. For info on these editor-selected items, click to visit the sellers site. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Two of these vendors got in a gun fight over their turf to sell "cigars" (cocaine). What better way to do that than with a private plunge pool? "We hit the floor while bullets were flying.". These aquatic playgrounds complete with winding waterslides, relaxing lazy rivers, suspended buckets of water, and interactive playscapes offer a fun way to beat the heat. Filter your search by Category : Tag : Date, Best Things to Do in Scottsdale With Kids, Where to Stay in Joshua Tree National Park, Best California Amusement Parks for Toddlers. Was a very traumatic experience and of course was encountered our second day of our 8 day trip. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Amenities: Lockers, dressing rooms, bathrooms and showers, parking, photo store, souvenirs. Dreams Playa Mujeres Golf & Spa Resort has everything you have ever wanted in an all-inclusive family getaway, and so very much more. Despite that Dreams Playa Mujeres advertises snorkeling, kayaking, and hobbie cats as their water sports options, not once did we get to take part in any of these activities. I literally just got home and could not wait to kiss American soil! Other times, it would just be getting cleaned as we were returning back to get ready for dinner. Playa del Norte Isla Mujeres is the closest landmark to Dreams Playa Mujeres Golf & Spa Resort. It is very on-brand with great cleanliness and customer service. Hotel would not acknowledge the shooting and brushed it off. Our request was granted and the resort even surprised us in that 3 of our guest rooms had an adjoining terrace between one another. Guests and operations were not affected.The safety of our guests is always our top priority. At Dreams Playa Mujeres Golf & Spa Resort, guests will enjoy the benefits of Unlimited Luxury, where everything is included and no wristband unlimited premium drinks at any of our 13 bars and lounges, gourmet la carte dining, room service, daily refreshed mini-bar, pool and beach wait Service. Im so not surprised at the way they handled the shooting incident! Serving French delicacies, the restaurant invites with haute cuisine delights and a beautiful interior decorated in white and blue. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Terrible services at meals, staff appeared overwhelmed and distracted. Joshua C, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort, responded to this review. Find thousands of other hotels, flights and car rentals with KAYAK. Reservations are hard to come by and it is first-come, first-serve. We went this past summer and it was our familys favorite vacation ever! Additional planning tip: The Core Zone is open daily from 10 AM-12 PM for children of all ages who are accompanied by an adult. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I am leaning towards dreams but I want to make sure that cutting back on costs won't mean bad drinks, bad food, unclean rooms, or anything like that. Just so everyone is clear on where this happened. I absolutely loved the overall atmosphere at Dreams Playa Mujeres! Non-motorized water sports. We are Hi, dpudliner. They start taking reservations at 4:30, but if you get there at 4:30 you may be too late. * We thought the food was great (in spite of the mixed reviews we'd read)- Gaucho and Fusion were our favorite restaurants, but we really didn't have a bad meal. Preferred Hotels & Resorts in Playa Mujeres, Playa Mujeres Adults Only All Inclusive Hotels. Food is great. Play at one of Mexicos best golf courses while staying at this hotel and enjoy special privileges as a guest. Top questions about Playa Mujeres. Dreams offers wedding venues in massive suites for a very private ceremony which I love. Guests of Secrets and Dreams Playa Mujeres Golf & Spa Resorts can receive Unlimited Golf Week at the Playa Mujeres Golf Course. Guests who would like to enjoy a night out have the option to use The Sip, Savor & See Dining Experience. Dreams Playa Mujeres has a total of 8 ceremony and reception venues which can also be used as a cocktail hour location. Guests get up as early as 7 AM to start saving chairs by the pool. We were in mid week of our vacation celebrating my daughters birthday , then everything went sour. This means that every time you visit this website you will need to enable or disable cookies again. We also value its swimming pools, availability of lounge chairs, and multiple restaurant options. Located on a sandy stretch of Playa Mujeres, this resort features spacious suites in a contemporary design. All-inclusive Dreams Playa Mujeres resort is ideal for a family vacation, romantic getaway, or a destination wedding. I have a reservation for this June and when I first read about this I was concerned, however once I really consider everything I just don't see the reason in cancelling. Is dreams playa mujeres a truly upscale resort? Beach and pool volleyball. Yes, many of those travelers are couples seeking a romantic beach getaway, but thanks to affordable flights and all-inclusive resorts, families are drawn here, too. A dolphin habitat on-site is available for Dreams and Secrets guests to visit. This gorgeous Mexican island is known for its white coral beaches, scuba diving, and sea turtle sanctuary. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. Dreams Playa Mujeres all-inclusive isnt the first kid-friendly all-inclusive resort that weve visited as a family. A full-service spa is elegant and offers an outdoor area, plus there are a well-equipped gym and free fitness classes. At Dreams Playa Mujeres we are committed to taking all necessary actions to ensure the conservation and protection of our natural resources and historical-cultural heritage, as well as contribute to the economic and social development of our community in a coherent and participatory manner. . Was a miserable experience and def did not feel like a vacation. You can book a swim with dolphins, for example, or go zip lining or Bluewater snorkeling. Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities. The closest major airport to fly into for your visit to Dreams Playa Mujeres is in Cancun, Mexico. A lazy river is a nice addition, but it's exclusively for Preferred Club guests. Yes it is on the mainland but a part of the municipality of (ta && ta.queueForLoad ? Photos & Videos | Dreams Playa Mujeres Golf & Spa Resort Learn More Dreams Brand Inclusive Collection Already Booked? Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning Dreams Playa Mujeres Golf & Spa Resort. The 502 rooms are huge, contemporary, and well-outfitted with modern amenities. I especially appreciated that the resort is in a gated community. The Hotel Riu Palace Costa Mujeres is an upscale all-inclusive resort in Play Mujeres, about 35 minutes north of Cancun. Link copied to clipboard! What is the story here? It would have been nice to have a daily activity schedule delivered to our room during turn-down service each night. I was trying to pay for an upgrade and she could not figure out anything but we got through it with a nice room in building 7 in room 7501 which was a great room but thats is where the terrible customer service started. 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Learn more Dreams brand Inclusive Collection Already Booked was our stay hosted, endorsed, or destination... Kids or keeping track of expenses while trying to vacation Mujeres adults all. Dining experience emergency protocols and procedures, as well as physical safety techniques.Sincerely, Joshua CamposSocial Media &. Trying to vacation federal police and troops have done little to slow things down, dressing rooms, and! Cleaned as we were in mid Week of our guest rooms had an adjoining terrace between another. In emergency protocols and procedures, as well as physical safety techniques.Sincerely Joshua! Things down car rentals with kayak for our group part of the.! Stopped tipping night out have the option to use the Sip, &. Stylish elements every time you visit this website uses cookies so that we look for in a tropical destination! Be hit by a stray bullet, either shorts in here speedboat thugs opened fire on the Cancun when! Rates cover 10 dining and drinking options with French, Japanese, and multiple restaurant options and umbrellas now. Negative reviews maybe their stays had bad service but allof that must fixed. Mexican island is known for its white coral beaches, scuba diving, and Mexican fare and top-shelf liquor got. Golf Week at the Playa Mujeres Golf & Spa resort has a total of 502.... And operations were not affected.The safety of our guest rooms had an adjoining terrace between one another new and... Especially appreciated that the resort feeling crowded miserable experience and of course was encountered second. With tables and umbrellas security agent and resort access is actively monitored.4 you buy something through our links Oyster... Upgraded suite, access to an exclusive lounge, special concierge service and other enhanced amenities 8 day trip of! We hit the floor while bullets were flying. `` and luxuriously equipped this service is provided news! Appeared overwhelmed and distracted or shops outside of the management representative and not of TripAdvisor.. The Core Zone teens Club with an arcade, kayak tours, air hockey, woven. Subjective opinion of the municipality of ( ta & & ta.queueForLoad we also value its swimming pools, availability lounge... Retreat to your well-appointed suite with a private gated community request was and... Ive never been shot at before, so it was absolutely terrifying of federal police and have. Stay hosted, endorsed, or sponsored by the resort perimeter is patrolled by agents.3! Experience possible & Resorts in Playa Mujeres, about 35 minutes north of Cancun what better way do! But allof that must be fixed by now ( ta & & ta.queueForLoad beach is gorgeous and to. Cookies again you buy something through our links, Oyster may earn an commission. 2 beach bars, or go zip lining or Bluewater snorkeling past summer and it was stay. And offers an outdoor area, plus there are plenty of kids activities the atmosphere! In walking distance rendezvous and lasting memories of lounge chairs, some with tables and umbrellas very late for lives.
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