Why is my electric water heater keep turning off? All Right Reserved by HeaterFixLab. All you have to do is to replace the thermostat and the blinking codes will go away. Whether you need a new water heater, a sink repair, or a toilet fixed We Can Help! Loosen the screws connected to the heating element and disconnect the wires. Richmond Power Vent Water Heater Error Codes [7 Easy Solutions]. Test and correct. Yes, an air intake condensate trap makes sure that no condensate or liquid will get into the air intake. An example of data being processed may be a unique identifier stored in a cookie. Locate the red reset button and then, press it. Remove any obstruction you find in it and make it free from any debris. When you see a red light blinking once in your Richmond electric water heater, it indicates issues with the lower thermistor. Here are the steps you can take to remove this error code: When the pressure switch or limit switch is stuck on open this error code will show. Make sure youre using the right vent size for your heater for smooth operation. You need to replace the PCB to get rid of the error code when it goes bad. Plus, they can be installed in locations where a storage water heater may not fit. Once you get your hands on the replacement part, you can follow these steps to do it: Thats how you can replace the PCB. Verify power supply (120 VAC). If youve followed this Richmond heater troubleshooting guide so far, you should have the answer to that question. The first thing you can do to get rid of this code is to reset the gas control thermostat. Double-check that you have a tank filled with water. Code Display Cause; E2: Ignition failure - doesn't detect flame signal: E3: Abnormal combustion - after detection of flame signal, system lose the signal Allow the tank to fill with water before you turn the power of the water heater. Why is my hot water heater not getting hot? Check that the ground conductor on the water heater is properly connected. Check to make sure it is plugged in. Pressure switches- Make sure the pressure switches are not kinked. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. Also, check to make sure the ON/OFF switch is not turned OFF. Its located right above the upper heating element. If there is not enough or no hot water, it could be that water usage may have exceeded the capacity of the water heater. The first possibility is that there are wiring issues with it and it got disconnected. You can raise the desired temperature if you want to turn the burner back on again. Atlanta, GA 30328. Low voltage to the water heater. Turn the gas control knob counter-clockwise to the ON position. Inspect the vent termination as well and make sure that its following the regulations and that theres no moisture on them. Increase supply voltage to rated voltage. Your units jacket air holes need to be checked for obstruction. Minnesota. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. When you see this code, you can be sure that either the FVS has gone bad, its wiring has gone bad, or the gas control has gone bad. Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. Resetting the FVS on Richmond water heaters is pretty easy. The flame has gone out of sequence in this case and it happens when the gas control valve is stuck in the open position. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. All of these things will have a negative effect on the combustion process required for the burner and heat exchanger to work. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. Water heater worked perfectly for 36 hours. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. Tankless water heaters are compact in size and provide a steady flow of hot water for as long as you need it. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. The error code 11 on Rheem Tankless Water Heater means ignition failure. Richmond produces neutralizer kits that are designed to go in their heaters. If your problem is still not fixed, the pilot light is the culprit. Otherwise, its fine to drain the water below the upper heating element. The Combination Gas Control comes set at its lowest setting for safety purposes. Shut off the cold water supply and empty the tank by attaching a hose to the drain valve and running it outside. Visually inspect the hot surface ignitor and main burner periodically. But its also possible for the other issues mentioned to lead to the dreaded error codes. Reset the breaker and try using it on a lower setting. Defective Blower Motor. Depending on the level of condensate in your water heater, sometimes, it wont be possible to salvage the neutralizer. This is an exclusive feature of the Richmond tankless water heaters. Once confirmed, replace the faulty ignitor coil. Establish a routine preventative maintenance program and make sure you are following it. Had a 99 error code. Heres the summary of the three flash issues: The status light in your Richmond water heater blinking four times indicates that the Thermal Cutoff Device has tripped. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Call your gas utility company to make sure that they are providing enough pressure to run your water heater properly. You should place the heater as close as possible to the air intake as well as the exhaust. Do not open the inner door of the appliance and try to light the burner by hand. It indicates that the pressure switch is stuck closed. I just checked the error code in the manual and it only refers to replacement parts. Note: You can read our ultimate guide on Richmond tankless water heater code 13. In fact, itll blink thrice and pause when there are connectivity issues. If the water flowing through the water heater is slowed down it has more time to absorb the heat from the gas burner, thereby achieving a higher temperature. Check whether there is an issue with your gas line. Examine the entire system, and remove anything blocking the vents. Locate the piezo-electric spark generator which is located on top of the combination gas control. If theyre clogged up, free them of the obstruction and that should do the trick. Blocked Air Intake. Turn off the heater by flipping the breaker in your circuit breaker box or switching off the power outlet. William is the founder of Fireplacehubs.com. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. When the pilot flame is lost, youll get this error code. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. Change the pressure switch if required. With removing the panel cover, find the reset button behind the insulation. To adjust the temperature, turn the temperature dial to an initial setting of 120oF. How do you reset the gas control valve on a Richmond water heaterSerial #Q511716957Model #6GR40PVE2-40The control valve is Honeywell. However, if theres water, youll have to identify the source of the leak and fix it. The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. Thanks in advance, James --- Jadnashua In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. Its likely a problem with the thermostat or heating coil, which may be checked using an electrical tester. If it is, turn ON. If there are bubbles, this indicates a gas leak that must be corrected. Press and release each of the buttons once. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. Clean the pilot tube with a thin metal wire or compressed air and make it free from any blockage. Check the gas supply pressure and manifold pressure. Turn the gas control knob counter-clockwise to the PILOT position. Check the vent and/or combustion air-inlet systems for obstructions. #1. You can select from an electric model or gas model. We have a rheem electric tankless water heater with E5 code and are not getting hot water. Depress the COOLER button until only the WARM indicator light is lit. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. The most common oneness is low gas pressure. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . The Richmond tankless water heater code 12 is a common error code that pops up often. If that doesnt work out, I bet you have a bad pressure switch and youll have to replace it. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. As you reset your water heater to fix the motor problem, try to trace out the main reason behind the issue and fix it following our guide on Rheem Tankless Water Heater Code E5 accordingly. The blower may need a replacement. It may be set too low. Faulty Thermistor. When a heater trips the circuit breaker, the first thing to check is whether the heater is set to the highest setting. It indicates one of the temperatures adjust buttons is stuck closed. Click here to browse our residential tanks! Heres how you can fix the six-two flashes issue in short: When you see this blinking code from your status light, it indicates a loss of flame. When the issue gets progressively worse, error code 29 will come up at a certain stage. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Now that you know exactly how you can remove Richmond Power Vent Water Heater error codes, your heater will run smoothly. Your Richmond tankless water heater has a thermistor that measures the temperature of the heat exchanger. If doing it doesnt solve the problem or the electrode wasnt dirty in the first place, inspect the pilot tube for dirt. This saves space and the cost of venting. The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. The air intake system of your heater needs to be clean and free of any debris for the heater to function properly. Test the blower first before replacement. New tankless water heater heater. Turn on the gas supply and/or increase the inlet gas supply pressure. You can also contact Richmond Power Vent customer service to help you with that. Sometimes, you get this warning when the temperature level is too high from inadequate exhaust venting or a problem with the combustion air fan or combustion chamber. Verify that the wiring to the pressure switch(es) is connected correctly. But you can take the help of an expert if you dont feel comfortable doing it yourself. Then, replace the blower temperature switch if the blower isnt working properly. It can be fixed by making sure that the sensor is plugged in or by replacing it. Leaking or open hot water faucets could also be the reason you are not getting hot water. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. There is a fault with your thermal wall if this error code is showing up. One of the heating elements may have to be replaced if theyve gone bad. This can take up to 24 hours. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). Tighten it firmly and connect it with the wires. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. Start by checking the gas pressure with the help of a manometer. Several Richmond water heaters already fit within the new NAECA standards, and others were made compliant without significantly increasing their size. Once you take the neutralizer out, you can inspect its condition. A circuit-style safety switch is also found near or on the thermostat on some electric water heaters. Put the insulation and cover back in their places. Heres how you can deal with the four flashes blinking code and fix it: This status light code indicates that the system is in a lockout or the flame is out of sequence. You need to replace it. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. Copyright 2004 - When the heat exchanger gets dirty, it loses its ability to heat the water. richmond water heater installed 7/20/09 worked great till . The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. Heres a shortcut on how to solve the eight-four flash issue: Weve discussed the blinking light codes youll frequently occur in the Richmond gas water heaters. The wiring was double checked to be sure the wires for each circuit where correct. Checked the exhaust. This issue normally leads to error code 29 or error code 88. If you dont have it, get it checked by an expert. Its a good idea to flush your tankless water heater at least once a year if you want it to have a long lifespan. If you dont feel comfortable taking on the task yourself, you can always hire a qualified technician to do it for you. Start by making sure that the pressure wiring is okay and the hose is not bent out of shape. It is most likely lower than needed. A low voltage supply may also be the reason behind your problem. It was pitched to the exterior that ended in a vertical 90 out a wall. Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. He loves to share his knowledge & helps others in fixing their units & saving their pockets. The jacket holes can also be obstructed and cause this issue. Toggle the ON/OFF switch located on blower assembly to the ON position. Yes, its good to replace the water inlet filter after flushing the heat exchanger. An easy way to tackle this error code is to ensure a steady gas supply. 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